Terms of service
Effective Date: January 1, 2022
Welcome to UrbanPlanter.space. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please discontinue use of our website.
1. Overview
UrbanPlanter.space is an online retailer specializing in plant pots, self-watering planters, nursery pots, hydroponic containers, and gardening accessories.
Throughout these Terms, "we," "our," and "us" refer to UrbanPlanter.space.
2. Eligibility
By using our website, you confirm that:
- You are at least 18 years old or have permission from a legal guardian.
- You have the legal capacity to enter into binding agreements.
- The information you provide is accurate and complete.
3. Products
We strive to ensure all product descriptions, specifications, pricing, and images are accurate.
However:
- Colors may vary depending on monitor settings.
- Product dimensions may vary slightly due to manufacturing tolerances.
- Packaging may occasionally differ from product photos.
We reserve the right to update product information without prior notice.
4. Pricing
All prices displayed are subject to change without notice.
Although we work hard to maintain accurate pricing, errors may occasionally occur.
If an incorrect price is displayed, we reserve the right to cancel or refuse the affected order.
5. Orders
Submitting an order does not guarantee acceptance.
We reserve the right to:
- Refuse any order.
- Limit quantities purchased.
- Cancel suspicious transactions.
- Verify payment information before shipping.
6. Payment
We accept secure payment methods available during checkout.
Payment must be successfully authorized before your order is processed.
Customers are responsible for providing valid billing information.
7. Shipping
UrbanPlanter.space proudly offers:
Free Worldwide Shipping
Estimated delivery: 7–10 Business Days
Delivery estimates are not guarantees and may vary due to customs processing, weather conditions, holidays, or carrier delays.
8. Returns & Refunds
Please refer to our Return & Refund Policy for complete details.
We proudly offer:
- 30-Day Free Returns
- Free Return Shipping
- Refunds to the original payment method
9. Intellectual Property
All content on UrbanPlanter.space, including:
- Logos
- Images
- Product descriptions
- Graphics
- Website design
- Icons
- Text
is the property of UrbanPlanter.space or its licensors and may not be copied, reproduced, or distributed without written permission.
10. Acceptable Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Upload malicious software.
- Interfere with website security.
- Misrepresent your identity.
Violation of these Terms may result in account termination or legal action.
11. Limitation of Liability
To the fullest extent permitted by law, UrbanPlanter.space shall not be liable for:
- Indirect damages
- Incidental damages
- Lost profits
- Business interruption
- Data loss
arising from the use of our website or products.
12. Warranty Disclaimer
All products and services are provided "as is" and "as available" unless otherwise required by applicable law.
We do not guarantee uninterrupted access to the website.
13. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, privacy practices, or services provided by external websites.
14. Privacy
Your use of our website is also governed by our Privacy Policy.
We are committed to protecting your personal information and processing it responsibly.
15. Governing Law
These Terms shall be governed by the laws applicable in Ontario, Canada, without regard to conflict of law principles.
16. Changes to These Terms
We reserve the right to update these Terms at any time.
Changes become effective immediately upon publication on this website.
17. Contact Information
UrbanPlanter.space
201 Hessle Ave New Liskeard, ON P0J 1P0 Canada
Phone: (866) 915-9423
Email: support@UrbanPlanter.space